FAQ
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FAQ

  • Q Does the automatic swing door opener require regular maintenance?

    A Yes, the automatic swing door opener requires regular maintenance to ensure its normal operation and extend its service life. It is recommended to perform maintenance at least once a year, including cleaning, lubricating and checking the circuit.
  • Q Which doors can the automatic swing door opener be installed on?

    A The automatic swing door opener is suitable for all kinds of swing doors, including wooden doors, metal doors, glass doors, etc. But you need to choose a suitable opener according to the weight and size of the door.
  • Q Does the installation of automatic swing door openers require professional skills?

    A Yes, the installation of automatic swing door openers requires professional skills. Before installation, you need to consider the door's structure, weight, size and other factors, and follow the installation instructions. If you do not have relevant experience and skills, it is recommended to seek professional help.
  • Q What are the control methods for automatic swing door openers?

    A The control methods of automatic swing door openers include manual button control, remote control control, infrared induction control, microwave radar induction control, etc. The control method can be selected according to actual needs.
  • Q How safe is the automatic swing door opener?

    A The automatic swing door opener has multiple safety protection functions, such as motor overload protection, anti-hand pinch protection, anti-collision protection, etc. However, in order to ensure safety, when using it, you should pay attention to avoid collisions between the door and people or objects, avoid waiting at the door, and avoid children using it alone.
  • Q What door sizes and weights are automatic sliding door openers suitable for?

    A The automatic sliding door opener is suitable for doors of different sizes and weights. It can usually adapt to door widths ranging from 1 meter to 10 meters and door weights ranging from 100 kg to 2000 kg.
  • Q Does the automatic sliding door opener require additional power supply?

    A Yes, automatic sliding door openers need to be connected to a power source to function properly. Usually uses 220V AC power supply, but some models can also use 24V DC power supply.
  • Q Does the automatic sliding door opener have safety protection function?

    A Yes, automatic sliding door openers are usually equipped with a variety of safety protection functions, such as infrared obstacle avoidance sensors, safety light curtains, safety edges, etc., to ensure that the door can stop or run in reverse in time during operation to avoid pinching or injury. collision.
  • Q Does the automatic sliding door opener have manual operation function?

    A Yes, automatic sliding door openers usually have manual operation capabilities, which can manually open or close the door in the event of a power outage or emergency.
  • Q Does the automatic sliding door opener have remote control function?

    A Yes, some advanced models of automatic sliding door openers can be remotely controlled through remote controls, smartphone APPs or network control systems, making it convenient for users to operate and monitor remotely.
  • Q What is the service life of the automatic sliding door opener?

    A The service life of automatic sliding door openers depends on factors such as frequency of use, maintenance and quality. Generally speaking, automatic sliding door openers can be used for more than 10 years with normal use and regular maintenance.
  • Q CUMU factory scale and production experience

    A It has 18 years of production experience, covers an area of 15,000 square meters, and has a monthly output of 10,000 automatic sliding door openers. Has obtained China Compulsory Certification (CCC Approval). As well as international certifications, CE, FCC, ISO, etc.
  • Q Do you provide OEM or ODM services?

    A Yes. CUMU has passed the ISO9001 standard. Our professional production process, quality control, production capacity, and stable worker control make us confident to meet your high requirements for OEM products. CUMU's professional sales team and technical team will also help you complete your design excellently.
  • Q About warranty and after-sales

    A one year warranty
  • Q Production and delivery time

    A 7~15 days for samples. 7~10 days for bulk orders.
  • Q Can I buy your products directly?

    A Yes. Customers can contact us directly to purchase door openers.
  • Q Can you get samples?

    A Yes. We will provide samples for you to test. Samples will be charged.
  • Q Can I sell CUMU products in our online store?

    A Yes. CUMU door openers are available for sale in your store. We are happy to provide pictures if you require them. You can also take photos yourself.
  • Q How can I become a reseller of CUMU products?

    A We welcome customers from all over the world to become dealers of CUMU door openers. If you are interested in distributing our products, please send an email to eric@cmzdm.com.cn. We will provide our dealers with competitive discounts, professional training, and the best service.
     
  • Q How can I place an order with your factory?

    A Placing an order with us is easy. You can contact our sales team by phone or email. After our sales team confirms your request details, we will send you a sales confirmation to proceed. We'll guide you through the entire process and ensure a smooth ordering experience.
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